Managing risk in loan servicing is complex and constantly changing. Steve has a proven track record developing highly successful Enterprise Risk Management and Operational Risk Management programs.

He promotes compliance awareness across the Enterprise by collaborating with the Chief Risk Officer, Business Units, and Legal to establish your organization’s risk appetite.  This helps the Business Units focus on those processes with monetary and reputational risk.

He leverages data by creating a rules engine to identify illogical conditions.  Business Units can then focus resources on more complex process improvements to strengthen the first line of defense.